
PATIENT RIGHTS IN TURKEY
The main aim of all these rights is to provide a “high level of human health protection” and give you high quality health services.
Right to Live
Right to Take Protective Measures
Right of Access
Patients without full physical qualification should benefit from all rights equally.
People have right of access on situations like organ transplantation and experimental research within the frame of the country’s laws and regulations.
Right to Demand Information
Health services should be given to patient in an easy to reach method and in a language the patient can understand.
Patients have :
- the right to know identify and task of personnel who the patient will receive from
- the right to learn the price of service that the patient will pay and the right to ask its bill
- the right to have consultation service by other physician if he/she requests
- the right to demand information about treatmens and applications which will be applied to her/him
Right of Access to Medical Records
- Medical record of dead patients can be given with explicit permission or court decision.
- Patients have the right to demand changing disease, treatment process or other applications which are on medical records and not compatible with reality.
- All medical record of patient can be sent herself/himself or other institution which the patient prefers with a written request
Right of Consent
- Parents give approval instead of the patients who are under 18 or comatose. In case parents object, if the physician / health officer ‘s think it interests patient the decision should belong to court or an aouthority as arbitration court.
- If there is not legal represantative and the situation is in an emergency, medical intervention can be applied without consent.
Right to Refuse Treatment
But when he/she consults to our hospital again, the right to receive care and treatment continues.
Right of Election
Right of Privacy
The Right Of Patients To Receive Health Care Services On Time
Physicians should spare enough time to patients including informing time.
Entitled to Dignity
The Right To Perform Religious Services
Visitation and Companion Rights
Quality rights-standard
Security Rights
Innovation Right
Right to avoid unnecessary pain / suffering and nuisance
The Right to End of Life
Personal Treatment Right
The right to complain
The right to compensation
Patients and their relatives have the right to access and information can understand and use all these right.
RESPONSIBILITIES OF PATIENTS AND THEIR RELATIVES
Responsibility to Provide Information
Since the health information about the patients and their relatives (medical history, current complaints, applied treatments, such as medications and vitamins used) is necessary for the diagnosing and treatment process it is the patient’s and her/his relative’s responsibility to provide them right to the person in charge of the treatment accurately and completely.
If the patients and their relatives are in difficulty to understand the comments about the treatment, this must be reported to the patient and care givers and they should ask all the questions that come to their mind.
Patients and their relatives, after they were informed about the healt status of the patient and making sure of the understaniding them correctly, should be active in the decision making process in the treatment and should declare their consent on the treatment.
They should inform the authorities in case of any changes in the basic informations such as name, surname, address, phone number.
Responsibility of Payment of Examination and Treatments
- The payment methods, how the debts will be paid, who or which institution would pay, should clearly be stated in the acceptance stage.
- It is patient’s and her/his relative’s responsibility to complete the certification about their social security or private healt insurance.
- Patients or their representatives must submit a letter obtained from the patient’s institutions in cases required emergency intervention and treatments.
- The patients who have the right to free treatments should prove these rights with the necessary documents.
- Patients and their relatives are bound to compensate the loss /damages on the tools or machines caused by misusage.
Responsibility for Compliance with Recommendations
- Patients and their relatives are responsible for compliance with the rules and practices has the responsibility to fulfill the rules and practices of the health care institutions they found.
Responsibility for Observance of Rules and Applications
Patients are responsible for observance of rules and applications of the health institution which they are in.
Respecting Liability
- Patients and their relatives should consider the rights of other patients and health care workers.
- Patients and their relatives must respect the hospital’s visiting policy.
- Patients and relatives should act in accordance with the hospital’s privacy policy.
- Patients where the number of visitors and hence more noise must take measures to comply with the hospital administration.
- Patients and relatives should not demand the implementation or administration of any medication. Except for the ones included in the treatment plan
- Patients and their relatives must adhere to appointment times and delays should be prevented, in cases where the delay should assist the organization by allowing them to appear before the other patients.
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Contact Info
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